Our system
We have always run this company on our own software. It has just been rebuilt — same thinking, written for the way branding actually works rather than bought off a shelf, but now the part you log into does the ordering as well as the watching.
Put up a whole job on a single page — new work, repeats and stock together, with the garments each decoration goes on. Prices come up as you build it, so you know the number before you commit rather than after.
Your library keeps the artwork, thread and PMS colours, sizing and positioning for every completed job. A repeat is genuinely a repeat: find it, set the quantity, done. No re-briefing and no hunting for the file you sent in 2023.
Deliveries appear as our inwards team books them in, and you can see which have been allocated to a job and which are still waiting. If something is short you find out from the screen, not from a phone call at the machine.
Live status on everything in the building, so you can answer your own customer without ringing us. Production works to the same schedule, which is what stops the loudest caller getting served first.
Your price list is in the system and it is the one the job prices against. Quote from it with confidence instead of asking us what something costs.
Add the people at your business who need access, each with their own login. Orders, history and job status stay with the company rather than with whoever happened to place them.
How a job moves through
Five stages, and you can see where a job sits at any point without asking.
01You order
Build the whole job on one page and send it to your cart. Delivery address and date are set at checkout.
02Proofing
We proof the branding on a photo of the garment, to scale, with every measurement. Nothing runs until you approve it.
03Stock arrives
Your garments are booked in and checked against the supplier’s packing slip, with a report emailed to you the same day.
How inwards works04Production
Scheduled to the right machines, in the right order. You can follow it from your dashboard.
05Dispatch
Packed and sent anywhere in the country, under your name rather than ours.
See your jobs as they run
Ordering, job history, artwork and colours, stock as it lands, and your own pricing — all in your account. Open one with Embroidery Works, or sign in if you already have one.